I wasn't happy with the way my nails or my pedicure turned out so I messaged the owner on Facebook. Three days later I have not received a response so I have decided to write a review. The customer service was pretty good, I had a nice conversation with Ivy and the guy who did my pedicure (Tony) brought me a water without me asking. Tony did an ok job on my pedicure but at the end he smeared the polish on my big toe and decided to go over the smudge with more polish which ultimately is what made me smear it again a couple hours later. It was so thick it couldnt dry the right way. Ivy rushed doing my sns/gel polish manicure and when I got home I realized what a bad job she had done. I have attached pictures for proof because I am not the type to exaggerate but this was such a poor job!