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  • This place is just kind of sad. It's a place that wants to be a hipster-cool-kid kind of hotel, but ... isn't. It's not retro -- it's just old. It's not chic, it's just tasteless. Parking ========= One of the first things you'll notice about this hotel is that it's on a small lot. So small that it doesn't actually have a place to pull up in front of the hotel and check in (like many traditional hotels do now). I'm sure hipsters would call this 'charming'. I call this 'thoughtless'. Lobby ========= The lobby is spartan. It shares an entryway/hallway with the very popular 'Gallo Blanco' restaurant. On a busy night, you'll be toting your luggage in or out of the hotel past folks waiting to get into the restaurant. Rooms ========= Many rooms open directly outside. Think 'dressed up' Motel-6. This is not a 4 star hotel by any stretch of the imagination, and simply saying it over and over again (like their website does) doesn't make it so. Walls are paper thin. Music plays almost constantly from the pool area. Our shower didn't work (at all) for us -- we had to call maintenance to come look at it. Our room had a badly pixelated screen cap from the movie 'Tombstone' as 'artwork'. If you came for a romantic getaway, you picked the wrong motel. Spa ========= Non existent. This is false advertising on the part of the hotel -- they advertise as a spa, even though the website clearly states it will be 'opening in may'. When they do finally open, don't get your hopes up, it looks like they will only be offering a few types of massage, tea, and spray tanning(!?) Room service ========= Non existent. Again, this is apparently a four star hotel. They will (for a $20/day fee, of course) provide all the wifi, soda and 'snacks' (think 100-calorie packs) that you would care to ask for from the front desk. Since I booked through Expedia, this was included in my hotel stay. Stay classy, Clarendon. Summary ========= Stay away. There are many other (actual) 4 star hotels in the Phoenix area.
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