The first time I tried to call and set a reservation they told me that they only took reservations for parties of 8+, I said great, we've got a party of ten. I was then put on hold, when I was taken off I was informed that they were booked and I should just try walking in at 8pm on a Saturday night because there would only be a 15-20 minute wait... We called back the next day and got our reservation taken care of.
The server was completely overwhelmed. She would take one drink order at a time. It was actually funny because she would leave while we were in the middle of ordering. The cocktails did not taste like they had any alcohol. Our orders were completely messed up and all of our appetizers came out at very different times.
One of the managers took care of the situation and ended up serving our table. It was just not the greatest experience, especially when we were there celebrating a birthday.