After living 45-60 minutes from work for 2 years, I jumped the gun in picking Oakview Garden Apartments because it was a mile down the road from my job. It was very dated and all I could afford for my first by-myself apartment. There was a lot of cosmetic issues with the doors, kitchen cabinets, bathroom etc. The bathroom vent was caked in dust. The porch was rotting away from the wall. I could crumble the wood with my fingers. They sent a maintenance man out quickly when I pointed it out but all he did was spray foam in the damage so water wouldn't pool there.
The tenants across the hall interrupted me several times to ask for my phone, even going far enough to ask for my internet password. They also bothered my guests as they came and went. I put in several complaints about the neighbors behind me who would always wake me in the middle of the night (shared bedroom walls) with their late night howling. They'd leave their windows wide open for the whole street to listen to how many times they could scream YES YES YES. The old woman below me would always scream at her little dog in the middle of the night and especially early in the morning. "CHARLIE WHY DID YOU PEE IN THE BATHROOM BAD DOG BAD!". Her bathroom vent and my bathroom vent must be connected because I could hear her clear as day. One time I sneezed in my bathroom and a man's voice said, "Bless you" .. Lol
After I renewed my lease for 6 more months (I couldn't afford to move and had nowhere to go) I ended up moving into my Fiances apartment 2 months into my renewal. I felt it was fair enough that I should pay my last 4 months without breaking the lease. So I spent the time slowly moving my things to his apartment. When my lease ended I was 5 months pregnant. My fiance had been working as a Maintenance Supervisor for Apartments for 5+years, so he was very familiar with cleaning an apartment. He scrubbed the place from head to toe just to make sure we get my security deposit back. Carpets looked great. Floors shined. The whole shebang. He even pulled out the stove and fridge to clean under them too (who thinks about that!?). We took pictures and called it a day. Handed in the keys.
When I received my check out form by mail, they said I owed them $28 on top of my entire security deposit they took. They said the carpet had to be replaced and that cost $400 apparently. I asked them for a receipt of when the carpet was installed. They sent me the receipt and showed it was 4 years and a few months old when I moved out and cost them $390 to install back then. So I explained to them they cannot charge me for replacing the carpet without proof that I ruined it. And I cannot be charged for the full cost because I only lived there 1.5 years out of the 4 years it was in there.
They never responded.
There were so many other things that they listed I didn't clean or that I broke... And I got charged $4.. $1 for each stove drip pan to replace. Needless to say, we tried to get our money back but the court date was set for around my due date. We dropped the issue and cut our losses. Never heard from them again.
I will never deal with Oakview Garden Apartments again.