My husband and I grab lunch here usually once a week. I have to admit, the very first time I tried Salad Kraze a couple years or so ago, I wasn't too crazy about the salad I chose. But I think that was a personal choice (I didn't care for the dressing). I didn't go back for a while but am glad I decided to give them another try. The soups are amazing (I particularly love their bean and sausage soup), and all the salad ingredients are fresh. Their ranch dressing is fantastic. I have yet to try their wraps or smoothies but am promising myself I will next time I go. I usually try a different salad each time, my husband always does the build-it-yourself salad. Happy to see a local mom and pop place so successful. As far as others stating the staff isn't friendly, that may be people that used to work there - we find everyone very friendly.