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  • Protec Repair was sent by my home warranty company to repair my oven. They came out with in the time frame that was provided. There was a small mix up when the approval to move forward was not requested right when the first service visit was made. They answered the phone when I called and answered questions when I had them. When the parts arrived the tech came out and made the repairs in a timely manner. So overall I would say they did a good job. I know that making repairs through a home warranty company are not as easy as customer pay. If they had moved a little quicker they would have gotten 4 stars.
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