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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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  • When the time finally came for the manager to pick up the phone, he told me that they were understaffed, with too few drivers for the demand tonight. I understand this situation, being a former food service employee. If you are the manager and are reading this: please reach out to your customers if you think their order is not going to leave the store. Some of us have transportation and can pick up our food. But I'm not going to pick up a pizza that sat in a warming oven for 2 hours. That extra star is for the cooks and drivers. I would've given a favorable review had the manager of a business done what a manager should do. So yeah, I share an experience very similar to other reviewers. Placed an order at 9:05PM on a Saturday on their website for 1 medium, 1 large, and 1 order of cheese bread. Very excited for the cheese bread. They estimated 97 min to 107 min, which I can accept for a Saturday night. However, it's been not 107 min, but 160 min. I called when the clock hit that first number, and stayed on hold for 47 minutes. Yes, 47 minutes on hold listing to an ad for pizza that I really didn't feel confident I would ever receive. (Of course, I'm not some crazy person who would sit on hold for 47 minutes for pizza and not get some work done online, like write this review). You can't waste people's time like this.
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