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  • I was on window vista for as long as I remembered. Apparently, it was so old that even IE stops updating on my outdated laptop. Some of my friends in IT even started laughing at what I had. OK fine! It is time for an upgrade. I get it Pffff! I walked in on a busy Saturday afternoon. First, I was greeted by a trainee (first salesperson). Then, I was followed by her trainer (2 sales people now). I was getting annoyed...but in all fairness, she did ask me if it was ok. After being shown around and introduced to different types of laptops, I narrowed down to 2 choices. I tried calling my friend (computer expert) to get some opinion on which one to pick (if any), two other sales guys started showing up ear dropping on my calls (total of 4 salespeople now). I was so annoyed at that point I almost walked out. I felt like I was purchasing a car! As soon as I was off the phone, the sales crowd suddenly dropped down to just one person. He turned out to be a great sales guy (I think his name was Daniel). He answered every single question and concern that I had. He even pulled up best buy website and showed me other choices I might be looking for in comparison. In the end, I was happy with my choice at this store and ended up walking out with one. I admired his patience, knowledge and sales skills. He really knows his products. One of the functions wasn't working and the tech helped me to figure out today. I walked out of the store in 20 minutes. Overall, my experience here is good. They do need to lessen their sales technique. No customer likes to be followed by crowds. Other than that, I highly recommend this store.
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