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| - When we bought our house last year we knew that the Air conditioner was old, and that we could barely feel any air coming out of the vents. I called Ideal energy to do an energy audit after I read some reviews and visited their website. Alex arrived at our home on time and walked me through the energy audit process, after the audit was complete they gave me a full report including pictures of the ducts in my attic. They offered several different options to repair and improve the duct work and the AC system. The quoted prices were very competitive so we decided to fix our leaky ducts and add insulation to the attic.
Three days after our audit they had a team replacing the old duct work, adding a couple new vents, adding insulation and most importantly installing it the correct way. They provided me with pictures of their work, and they ran another test on the house to see how much it improved. The test numbers showed huge improvement but the real test was that the house had an even temperature and the AC unit didn't run as often. They did an amazing job.
Almost forgot, two days after the Audit my AC unit stopped working, Alex showed up less than an hour after I called and he was up on the roof replacing one of the motors. Had to mention that because it was great technical and customer service!
So now a year and a half later my old AC unit finally completely broke down and I knew it was time to replace it and not fix it. I knew I wanted to go with Ideal energy but I also like getting a good deal so I got a couple quotes and Ideal energy not only offered the best price but they offered a better AC unit (Trane). I called Thursday afternoon and Alex showed up that evening to get measurements, by Friday afternoon I had a new AC unit completely installed, up and running. Ideal Energy is a great company, they are professional, and they do exceptional work at a great price!
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