| rev:text
| - I would not recommend this company because they just do not have business ethic.
They replaced the battery of my iPad, and the battery replacement itself was ok.
But...
1. The home button of the iPad was broken. Before the iPad was handed over to me, a guy checked my iPad. He obviously noticed that the home button was not working properly (he pushed it many times and frowned his eyes....), he handed it over to me, and said "Everything works fine". I checked it myself, and I pointed it out that the home button did not seem to work well, he checked it again and said "I apologize I did not notice that". He promised me to fix it the next day, so I left the store.
2. So the next day, I came back to the store, and saw my iPad. The button did not seem to recover 100%, but got better. And I noticed that the screen film was removed, so I asked where did it go. The same guy responded "During the repair process, the film got burned - it was really messy, so we just removed it". I told him why they did not put a new film because they should be responsible for the mess, and the other guy in the back room responded "we can order a new film for $5 if you want"....
I just could not believe that I was receiving that level of customer service and having that conversation.
I cannot judge the level of their technique, but I cannot trust them and would never recommend to my friends.
|