Used Beeline Bikes to tune up a bike I bought online. Got a call from Brad the night before letting me know they wanted to reschedule my appointment, I had no problem with that and they sent me a confirmation email immediately after our conversation. Professionally handled.
For my actual appointment, Marcus arrived early and called me to tell me he had arrived and he could start whenever I was ready. When I came out of the house the whole mobile bike shop was set up. I am just getting back into cycling and Marcus invited me to hang out with him and ask all the questions I wanted about what he was doing and why.
Marcus ended our appointment by giving me a quick fitting and making sure I was happy with the way everything was setup. Bike is running great, I learned a whole lot and I'm enjoying knowing that a professional gave my new bike a detailed tuneup for safety and correct setup. Couldn't be happier!