It really is difficult to find good things to say about the Toronto Pearson Airport. The airport overall is fairly clean, and that is about it.
The airport is very poorly designed and is very confusing. In my experiences here not only was the journey to the gate extremely time consuming, but very frustrating with the meticulous tasks needed to be done.
"Modernization" is occuring within causing certain older paper elements to be replaced. As a result, the lines and wait times are increased drastically for another menial task. Due to low quantities of the equipment, even more lineups occur.
Avoid this airport at all costs.