Absolute idiots working here. Great place to BUY batteries or bulbs, but that's it.. DO NOT let them change a battery in your watch. I took my wife's Michael Kors watch in for a new battery. Once home my wife noticed the seal was hanging out in two places. I couldn't believe they did not see this. Are they blind? I took it back and they refitted the seal, I hope. Now the watch has moisture in it. Thanks for screwing my wife's watch up. They shouldn't be allowed to work on a watch worth more the $5. Always go to a jeweler..