I had the worst experience in my entire life at this restaurant. We were the only table in the entire restaurant the whole hour. Our server, Vivian, was absent along with the rest of the many employees huddled in the back of the restaurant laughing & chatting it up. Our food came out sparse & poorly cooked. I had to send one meal back because it was outright cold. Our servers attention was impossible to get. Our drinks went unfilled. Dirty dishes were scattered across our table even though I did my best to stack them. During the entire hour I saw my server three times. I watched her glance over at the table & make no effort to walk over. When I sent my food back to be reheated, in any respectable restaurant, the manager would have came over and apologized or at least asked how we were doing. While I ate my one biter mozzarella (which was actually considered to be one course of the three course meal. HA!) I found something round and hard which felt like it nearly broke my tooth as I bit into it. It took more time to get my servers attention & get the bill than it did to actually eat my food. Frustrated with my service I asked to see the manager once we received the check. The manager made me wait to see him. Then when he came out he gave no apologies as I explained to him my experience in a calm manner. I never once raised my voice & he offered no discount to our bill. He was impolite & unsympathetic. I also couldn't believe that the server stood beside him listening in as to what I had to say and made smirks as I talked. I've worked in restaurants before and have seen many managers treat guests--clearly trying to get their meal for free--with more dignity than I received today.