** More like a 3.5 **
I don't think it's that bad for the Pitt area, however it's nothing great. Everything seemed like it was made before, because the only thing even remotely "piping hot, or just hot" was the noodles and broth. The ramen comes with one tiny fish cake (cold), 3 pieces of chasu (delicious but lukewarm), and literally 2 pieces of menma. It's good enough to eat but there's clearly not enough manpower or ideas to run a well-made ramen restaurant that's unique. The broth is miso and it's clearly just the paste.. no additional effort and it still sells at $10/bowl.
Ordered the katsu for appetizer - size is fine, but it was lukewarm also and the fried skin kept falling off.
The place is also TINY (to be fair, they get people in and out quickly), but don't expect to come with large groups. The biggest table is for a table of 4.
Definitely needs improvement, but people will continue to come since it's the only ramen joint in the area.