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  • I went to this restaurant for a celebratory dinner, it was the worst dining experience of my life. Three of the guys we were with wanted to start out the evening with a glass of scotch, so after about 25 minutes when the only waitress serving the entire restaurant came over to us for the first time, they asked for scotch recommendation...her response was Jack Daniels?! We then tried to order wine, they were out of our first 4 choices. We then ordered our meals, three people ordered salads and everyone ordered an entree. After we ordered we noticed that we had not received our scotch about 15 minutes later because there was no bartender, so finally one of the bus boys wandered over to the bar, filled 3 glasses to the brim with ice and started pouring Jack Daniels into the glasses, one member of our table saw this and went over to the bar to instruct them on which scotch they wanted and that traditionally it doesn't come in a glass entirely filled with ice. So we waited a little while longer, while the table behind us all left, as apparently they had been waiting 45 minutes for a waitress to come and take their order. Finally one salad and all of the entrees except for one arrived, so we canceled the other two salads and tried to eat as slowly as possible so that the one person whose entree didn't arrive wouldn't be stuck eating there all alone. So we waited another 20-30, by which time everyone else at the table was finished eating and finally canceled the final entree and that person ate part of one our other friends pizza. After we asked for the bill and were paying the check, the canceled entree finally arrived! Which we politely declined!! We then asked the waitress if there was any management around, we were told that the owner was there but was refusing to speak to customers as many people had asked that night. She also told us that the restaurant was poorly managed and they constantly experience problems of being comically understaffed, the kitchen being low on supplies, and only having about 50% of the wine on the winelist in the restaurant on most nights. Long story short, this is by far the worst restaurant I have ever been to, but the end we were all laughing because the service was so ridiculously bad, I would expect better service than this at subway let along at a restaurant were most meals cost $30+++
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