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  • Came here with the family to see what this place was about. (as well as once more afterwards). Our visit here was "different" given the loudness of the place, as well as the decor. For a "cowboy" or "country" themed restaurant, I was hard pressed to find a decent steak or stiff drink here. The wait staff is more concerned about their own time than yours. Our waitress kept going over to the mechanical bull (yes, this place actually has one) to talk with another waiter who was operating it. Had she actually paid attention to our table, she would've noticed the half empty glasses, as well as the empty plates. All-in-all: The food was good, but the service was poor. I give it three (3) stars simply because I'll give it the benefit of the doubt. However, places don't seem to realize the importance of good quality service. Waiters would get more tips and people would order more food/drinks. Something for Saddle Ranch to think about.
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