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| - My first foray into colour services at a salon, I felt uneasy to spend $$$$ on something I wasn't sure with if I'll end up in the drugstore hair dye aisle. When I saw the groupon for the Aveda institute I saw this was a sign to take the leap. When I called in for an appointment and asked for balayage (hand painted ombre), the girl on the other line must have thought I was asking for partial highlights. But when I showed up, the educator said that the call-center girl didn't book me in for enough time to complete a full balayage. They rebooked me for the following week but they did a test patch on my hair to see how the colour will lift.
When I came in for my full appointment, I asked for platinum haired academy student, Mandy (who did the patch test), again; since she looked like she understood how Asian hair coped with bleach. After Mandy and her educator looked at the reference photos, they determine what mixture was needed. A second girl was recruited to help with the foils on the other half of my head. After the foils were done, I waited for about 45 mins in the chair, where I was offered a hand massage, which left my hands soft and supple with the yummy aveda scent. I was told when I was lightening my dark Asian hair, I would probably need a toner to correct the brassiness, which ended up not happening because the end result didn't look orange. After a blow dry with all the fancy aveda products in my hair, Mandy wanted to do a flatiron curl, which I didn't mind the idea of, since she loaded up my hair with heat protectant. Perhaps she was quite new at it, but I didn't get the waves I'd imagine but more high school grad curls. Okay that's fine, it wasnt what a couple spritz of water couldn't fix.
When it came to pay, my colour service ended up being around 120$ for my length of hair (3 inches past my collarbone) still signicantly cheaper than most hair salons and they took the groupon without a hitch. It wasn't until I went home and looked at my receipt closely, that I was charged extra for the toning treatment. I assumed it was a miscommunication and emailed the salon the next day, asking them to amend the problem. They promptly called me back with the solution.
Now what took away from the full five star rating was the fact they brought in the second girl to help do my other half of my hair, I felt that the side that Mandy did looked more natural and flowed seamlessly but the side that the other girl did, was inconsistent and there were pieces with a strong demarcation. It is not super noticeable but I wished I just had Mandy do my entire head instead of splitting it up. I understand it was a time thing, but i think it would have turned out to be more consistent look. Overall, the girls were great, the results will really depend on who you get. I recommend booking an academy student for a balayage and making sure you have plenty of time, as tracking down the educators can take a while, especially if they have clients of their own, too.
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