I called that morning asking if I could get my nails done and was told I could come in right then! The place is simple, cute and you're sitting right next to whoever else is getting their nails done. (Some might not like that, but if you're going with friends it's fun; or like me I had a nice conversation with the lady next to me) Over all experience was great, happy workers that are good at what they do. The only reason I didn't give five stars was because they didn't have the colors i wanted (but can't really complain), the man I had kind of talked me out of what I wanted because he wasn't able to do it, and he was a little rough while filing. I have a high pain tolerance but even I jumped a bit when he nicked my skin. To be honest I will be going back as the things mentioned weren't deal breakers (: I recommend!