My issue pertains to their terrible customer service in the billing department. Too bad I can't give negative numbers... Long story short referred by a doctors office; the staff in Steinberg were friendly processed timely and felt comfortable during my experience. Following appointment I began to receive billing statements and when contacting billing department I was informed not to worry because the insurance was going to cover... 2 years later, over $500 deducted thanks to me holding most accountable- there's a balance and still account in collections, fighting the issue because it's the principle of the matter. Reasoning for the balance is because I never paid the amount when they sent the original bills prior to collections and these are the "late payments" calculated. Wish I could say more however my level of irritation with the battles I've been going through well- there's just not enough space on yelp- Final Thought... Don't go there if u absolutely don't have to.