OK got my first ticket after 32 years behind the wheel. Didn't have a clue what to do or what to expect. Kevin guided me the whole way and in the end I got exactly what he said I could expect. I think it ended a little better than what I was expecting. My advice never go at this alone. Use someone like Kevin who was down to earth and over a really nice guy. I thanked him when it was all over and said I would be happy to never see him again. Lol. :-) But if I ever get introuble again he will be the first one I call...