We came here on a Friday around 6:30pm before a concert at StageAE. Honestly the main reason we ended up at McFaddens was because all of the other places closer to the venue had 90+ minute waits to be seated. The place was basically empty. The bar seating was pretty full but other than that, only 3-4 tables were occupied in the whole place.
It took about 10 minutes for someone to come over and take a drink order. 10 minutes later the waitress comes with 1 beer, and tells me they are refilling the keg of the Sam Adams summer ale that I ordered. Okay, fine. Another 10 minutes and she comes by and says they're actually out of the summer ale, so I ordered a Summer shandy.
We were waiting for another couple to join us, and by the time they got there, my boyfriend was just about finished with his beer while I still hadn't even received mine. The waitress promptly came over to take their drink orders (they got the special which was $4 bud light bottles.. Not much of a special really) and asked me if I wanted the special too. Pretty sure she totally forgot about my summer shady.
Took about 10-15 minutes for her to come back with the rest of our drinks. We figured we better order while she was there.
We ordered chicken sandwiches and wraps. The food was fine, nothing to rave about (other than the fact that I ordered grilled and she gave me fried chicken). I'm not sure if our waitress was horrible or if the place was understaffed. It did look like she was switching between hostess, bartender and waitress.
Overall, great place to watch a game. Great location. Food is just average, as well as the prices. Service was poor from my one experience.