I noticed that my tracking showed that the delivery was attempted but I was not available or the business was closed. This is not possible because my business was open when they apparently attempted the delivery.
Then I called customer service and they guaranteed that re attempt will be made by 5pm the same day.
5pm came, the package was not delivered.
When I called them back they said that they we re attempt it tomorrow.
Basically they are bunch of liars, from the driver to customer service reps! Horrible!!!