Unbelievable!!! Yet another disappointing experience at this location!! I've been a regular Nékter customer for at least 2-3 yrs.. the Scottsdale locations are great!! Great service, always friendly and never any issues.. since DAY 1 this location has been plagued with slow service, broken air conditioning, faulty equipment and frankly staff that just don't care!!! We will never be back to this location!!!!