Stoped at this restaurant to get a chicken salad sandwich to go. I frequent Panera Bread when I am on the road as they are consistent in quality. What separates them is the staff.
When I picked up my sandwich I placed the pager on the counter and stepped away with an ice tea in on hand and my sandwich bag in the other. The millennial behind the counter says, "the pager goes in the basket". The pager is equidistant between us. I hold up my hands to say, "my hands are full could you help?" He just glanced at the basket. I put the sandwich down and tossed the pager in the basket. Customer service at this store has its limits.