We just bought a new house that has an in ground pool and spa. My husband and I have no idea whatsoever how to maintain a pool. This company was the first one I called after googling and I've been so impressed ever since. This was the easiest part of buying and moving into our new house. They've explained everything that they've found and the urgency of each issue. They've educated me so much on everything and you can absolutely tell that they are not out to make as much money as possible - they are in this business to have happy customers.
The woman that works in the office (I never catch her name unfortunately) is SO friendly and down to earth. She calls me and updates me every time she finds out new information to keep me in the loop.
I would refer them to family and friends in a heartbeat.