Birthday Party Review.
We had my son's birthday party here today. All seemed fine and great when booking. We did the extreme package with bowling and laser tag for 10 kids. At 19.99 a kid I expected way more.
First, our host Dana had the worst communication skills and was very slow. Our party was supposed to start at 2 and we were to be there at 145. The kids don't get shoes until after 2, there was still a party on our lane. We don't start bowling until 220. We also paid for an extra lane for adults. Time is cut off exactly at 3, even though we didn't get a full hour! Nothing like paying an additional $36 for 40 minutes of bowling.
The pizza part went fine and was cleared away. Then our host disappeared and She finally shows up with the cake almost 5-10 minutes later! Leaving a group of 10 kids alone is like turning your back on the ocean! All craziness is let loose.
Now for laser tag... the kids are taken in and let loose for 10 minutes before the game even begins! No communication that game hasn't started, scores aren't counted.. zip, zero, nada.
Afterwards, the host gives the kids the game cards and sets them loose, even though I requested that I hand out the cards (a mom has rules to go over).
To put the cherry on top, I was not informed of the service charge and tipped on top of that! Way to go Main Event. You are a terrible business. I will not be back