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  • I am NEVER going back here. I don't even want to give it one star but I am required to give something in order to be able to post! What an awful experience. They may be good seamstresses but their customer service sucks. I went here with my work uniforms to be altered. Firstly, shes not very nice when you walk in. I presume shes Mary. She too busy sizing you up and down and looking to see what car you drive so that she can assess her charges based on that! She tells me that each jacket will cost $25 to shorten and each pants $15 to shorten and charges me $75.00. On reading previous reviews, I am even more convinced that this lady decides on a whim who to charge what based on what SHE thinks that person looks like they can afford...so wrong! I was blown away but I needed them in two days so I agreed. Blow me down, I get there two days later at 9.00am (no times were discussed; all she said was "they will be ready on Thursday morning") and she tells me they are not ready and that she needs one more hour. OMG! I took a deep breath and thought well, one more day wont matter because I was rushing to work. I go back on Friday morning. She brings out the uniforms, hardly greets me, she mumbled something so I take out my card and she points to one of the many notices on the wall that says CASH ONLY. Ummmm...ok my fault I should have read all the 101 notices on the wall before I left. Oooooh I was furious. I just said to her "Lady, you are driving me nuts!" I went and got the cash and the whole time I'm thinking "Don't lose your temper with her, just forget it". Well, I would have, if she didn't have an attitude with me yet again when I came back with the cash! She didn't even seem bothered that I was so bothered! No smile, no anything...I paid her and then I launched into my dissatisfaction at the service I had received. She just shrugged her shoulders and took my money with not so much as an apology for being so awful! I told her she was not doing me a favor and her attitude was unacceptable to me as a paying customer. I suggested she say to everyone who is not a regular that she operates on a cash basis only because sometimes people are too busy to be reading five hundred notices on her wall. I asked her where the list of her charges were so that customers can see what she charges - THAT should be on the wall!!! I don't think its right to not have that displayed because how do we know that shes not just charging what the hell she wants to!!! It was as though I was talking to the wall and she was unperturbed at my words and as a result of her bad attitude, I will never go here again. Horrible!
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