I had a terrible experience with Berge Riverview Toyota which left me feeling that they take advantage of seniors and inexperienced buyers -- or possibly everyone they think they can. I have bought many cars and have never had as bad an experience before. I purchased a used car from them and they sold me a $2200 extended warranty that they clearly said was a Toyota warranty. It's why I bought it.
When I took my car to a Toyota dealership for repair, they had no record of my warranty. I began contacting Riverview every two weeks for months to try to clarify what my warranty was and could not get a return call. Believing they were evading me, I finally stopped leaving messages as to what I was calling about. I finally talked to the Sales Manager who suggested that perhaps I didn't understand. I shopped with a friend who sold cars for many years. So he - for sure - did not "misunderstand". I cancelled my warranty as soon as I verified that it was not at all associated with Toyota -- but lost over $600.
Many reviews here refer to their misleading and false sales tactics and their total lack of honesty. I have to agree and warn my friends to steer clear of Riverview Toyota. I love my Toyota but hate being lied to.