Was scheduled for an appointment this morning as a new client of Gary's. He was recommended because of his talent in styling shorter hair. After waiting 45 minutes with no hope in sight for how much longer he would be working on another client with very long hair, I notified front desk that I would be leaving. Have been to Zolton's in recent weeks to arrange for a trim for granddaughter's long hair. The stylist, Harper, did a superior job in creating a very nice cut for a very young client. Do not want other responsive and on-time Zolton stylists to suffer because of my "one-star" rating....but Gary's handling of his booked appointment with me is inexcusable.