I've rented here quite a few times. The staff is quick and friendly. The shuttle drivers are very nice as well. I recommend checking in at the terminal while waiting for luggage. Then when you arrive at Enterprise they take you straight out to your car choices. You can also check in at Enterprise if you don't want to stop by the desk near baggage. I've had a couple employees really pressure me to upgrade and that is annoying. They can see that I have a business account. If I was allowed to upgrade I would have done so already and it wastes my time when I am trying to get to the office for work. Otherwise they have always been good and I've gotten the car I need.