First time going to Virgils. Locals for over 25 years and always willing to try new places. Got there at 530pm after CES. They sat us quick which was great. But then we sat there waiting and waiting with servers walking by us for almost 20 min. Not one person stopped and even dropped water. We asked for service and the server said "sorry not my table" so finally when we got up and said WE ARE DONE then they finally said ok I will help you. Stopped at front area and informed management that this was the worst service ever seen.
Brand new place open for only a few weeks and not that full to have such a bad experience. I am
Shocked to see it's starting off so bad.
Bad management ,just need to revise customer service..wanted Ribs came to Guy Fieris and had some serve us under 1 min great service ..
Thanks for nothing. !!!!