Came back here for NYE. The waiting line usually stretches out towards the mall entrance. PH was holding a poker event so they cleared out the slots for the card tables and cordoned the table area off, which left a narrow aisle for the line and people passing by.
We came back later when the line died down and the few people standing in line formed the line into the direction of the casino floor, which made sense because it frees up the aisle for people to pass through. They even left a "break" in the line to give space for the people seated at the table to the left of the order takers on the casino floor. The order taker was super rude when he told everyone to "FORM THE LINE THE OTHER WAY!!" And people formed the line back into the narrow aisle.
While paying for the food at the cashier the two morons at the registers decided to hold up everyone unnecessarily by having non-work related chat amongst each other and laughing while ringing people up. One of them actually had the change in her hand but didn't hand it to the couple ahead of us until after the guy finished his punchline and both laughed before she handed the change and receipt to the customer. I think she held the change for 10 seconds. The transaction probably took 1/2 minute too long... Imagine you're the 50th person and each transaction were hampered by the BS'ing of the cashier??? Thanks for wasting our valuable time.
Well, we were unfortunate to have sat at a table next to the narrow aisle when the line started to get long again, and we had asses in our faces when people in line had to scoot into us to make way for people passing by. Dumb minimum wage order taker didn't put much thought into why people were using common sense to form the line in the other direction.
Chicken avocado sandwich was okay but the chicken noodle soup tasted salty. We used to come multiple times during our Vegas trips, but we will NEVER come back due to the rude and inconsiderate staff, even if it's not busy. There's way too many options in Vegas so it's worth our time dealing with idiots to buy a damn sandwich.