| rev:text
| - The short version:
You WILL be pressured if you say no -- repeatedly. There are LOTS of fees in addition to the package price, including annual fees until you use all your vacation weeks which the agency tries to play down. You pay EXTRA if you want to vacation at "peak times," such as going to the beach in the summer. It is NOT WORTH THE HASSLE.
My experience:
I got a call after attending a Pirates game last spring telling me I had been selected for this cruise opportunity and "because it was a holiday" (this may have been Memorial Day weekend) the company was even throwing in two complimentary Pirates tickets to a future game. Note here -- I've been registered on the Do Not Call list since 2003, and Sundance uses these "sweepstakes" entries precisely as a way to get around Do Not Call regulations. Anyway, I (quite gullibly, in retrospect) went and attended one of the sales pitch sessions in Monroeville. My main complaint with the company is that I clearly said "no, I'm not interested" multiple times and was DEFINITELY pressured to change my mind. The original saleswoman I was speaking with kept offering different packages each time I said no, and then went to get a second saleswoman to give additional pressure, all after I had said I didn't have the money to sign up for anything and didn't travel enough to use it.
Basically, I should have just stood up and walked out, because waiting to get out of there with my promised cruise didn't seem like it was going to happen. Once I engaged in dialogue with the saleswoman she took everything I said and turned it into a sales pitch aimed to make me feel like my life must be so SAD and stressful and that she was "worried" about me since I didn't go on vacations. I've since been told that this is a tactic of "if they cry they buy" in the high pressure sales world. I DID stupidly cave and signed up for a $5000, 10-week package (supposedly the smallest package they could offer) after being told I couldn't have any time to think about it -- walk out the door and the offer is gone forever! The thing is, you DO have time to think about it because Pennsylvania gives buyers at least 3 days to change your mind and cancel a contract -- something I wish I had known at the time.
This company has enough upset customers that there is a Facebook group called "BOYCOTT SUNDANCE VACATIONS" with just under 2500 "likes" so far. Here is an article from philly.com with another couple's experience with the company. (http://www.philly.com/philly/gallery/20141005_Sundance_customers__complaints__Vacations_went_nowhere.html?viewGallery=y) Sure, it's somewhat validating to see that other people are saying "we should have known better" -- misery loves company and all -- but where was this information when I was looking online for Sundance reviews prior to going to the sales pitch? Apparently there are numerous accounts to be found on the Internet of customers who have been approached by Sundance to TAKE DOWN NEGATIVE REVIEWS as part of an agreement to get out of a contract once the customers became dissatisfied with difficulties scheduling vacations through their packages. I can find them now, because I'm upset and putting extra effort into looking for negative reviews. Case in point, here on Yelp there are a grand total of three reviews, none older than 10/2014...
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