I usually always love this place, but last time was so disappointing! My friend and I planned on eating here so I looked forward to it all week. Sadly, the service was incredibly slow. It took at least twenty five minutes to get two orders. We had to ask for the soup they usually give to you right after you order your food. While waiting, there were SEVERAL dirty tables with dirty floors around us (which stayed that way to we were about done eating). The restaurant was not very busy at all. Also, the guests sitting next to us got the wrong order and the employee told the customer that THEY GOT IT WRONG and corrected them for the next time they come in how to order, when really it was the cashiers fault who punched in the incorrect order. Working in the food industry, you never do that to a customer, how rude!! I would be more understanding if the restaurant was busy and short staffed but no, there were three visible girls working up front to attend to the guest needs. I didn't see the owner, so maybe that's why things aren't going very smoothly...