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  • Misleading staff, dark, dirty, run-down, almost half the lights are burnt out, weights are mislabeled. I used to be a member at this Nautilus Plus from 2004-2008. They underwent a major renovation in 2006, and it is astonishing how quickly this place went became run-down. On multiple occasions I have seen Nautilus Plus trainers give their clients over-complicated excursive routines to beginners that they clearly will not be able to repeat correctly unsupervised. The only reason I can come up with is to ensure that the client purchases more training sessions; ethical, definitely not! Also, when I enquired about membership recently I was told that I would have access to the entire gym (except for the group spin classes). After renewing my contract, I was instructed that I was not permitted to use their TRX straps and Kettle Bells for "insurance reasons". Upon enquiring about being falsely advised when presented with membership information, Nautilus Plus customer service agent Sylvie Linteau refused to admit to any wrong-doing from the part of Nautilus Plus. Sylvie Linteau then went on to say that I do in-fact have access to "everything" as she does not consider TRX straps and kettle bells to be a "thing". I guess they must be a figment of my imagination. For anyone looking to loose weight/get in shape, DO NOT JOIN the Nautilus Plus fitness club. Their trainer will prescribe you training plan that is destine to fail and their nutritionists will only recommend products that companies that pay them to recommend.
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