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| - I wanted to rate a 4 because the food is amazing, but service was so off today!!!
We were greeted and seated right away, which is a plus for noon (we came at just the right time - right after the restaurant filled up). We were started with waters to drink, which was perfect.
However, during service was not what it usually is - our server kept paying attention to one table, which seemed to be friends of his, he refilled everyone's water in his section, but mine (drinks refills are huge with me, and the fact that my water was empty and NO ONE refilled it definitely took a whole star away), and he didn't do a check back with us until we were practically done eating.
Once we were clearly done eating and I are most of the ice in my cup (see picture), STILL no refill and a few other servers walked passed our table, let alone attempt to pre-bus or offer dessert. Our server finally came back, asked if we were all done (no shit, Sherlock!) and we asked for our check. And still - no water refill!!!! The worst part about it is there was another server right next to us with a water pitcher, looked at our glasses and he walked right passed us.
I love the food here, but man this experience sort of ruined it for me! Maybe I'll have to check out the Bachi on the west side of Vegas?
Note: forgot to add a few things
- burger was medium well, when it was supposed to be medium
- the burger itself was not seasoned
- oxtail chili cheese fries were 80% beans
- oh, and didnt I mention I didn't get a water refill? (Just kidding!)
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