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  • I accidentally called Raymond's Auto Service because it came up in response to a search for Las Vegas Saab Repair, which has apparently changed its name, and the local dealer, so I was told did not have a specialized mechanic right now. So, I called and was scheduled straight away, and told that simply turning the service needed light off and fixing the window pinch mechanism could be done--that Raymond's could work on a newer model Saab with these possibly simple (listed in the Manual) operations. What Happened? Raymond was nice enough upon coming in, but I waited for over 1/2 hour until others were done meeting, and for the car, and during this time, Raymond appeared as if he had been unable to wash his shirt for weeks, and smoked like a chimney, and swore like a sailor, almost non-stop (not AT ME), after all this-- the car was given back to me-- and I was told that only the service needed light operation was turned off--that was all they did (other shops had offered to do that FOR FREE), and that he demanded $50 FIFTY DOLLARS on the spot. No estimate had been given, or quote for labor or attempted labor... While he demanded the money (which I had not refused), he continued to swear on the telephone at customer service agents working for a Financial Company, and he did receive some parts for other cars--so apparently repairs of some types on some cars do happen there. He began to start getting hostile... you came to Raymond's and why don't you go to the dealer? I told him, "I am not even arguing with you, and I just gave him the money, even though I knew he was ripping me off--I figure that he needed that money for not doing the repair more than I needed that money to use it to get the car repaired--and so, I decided NOT to repair the anti-pinch function at this time, but just to leave the anti-dog decapitator device as is. So, if you have a SAAB, Raymond's Auto Service = Caveat Emptor! Fool Me ONCE, and HE DID!
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