I have been to Little Fin twice in the past year and I have to say each time I was disappointed with my experience. The restaurant offers fresh fish right in the heart of the Financial District, but I have not been happy with the service it provides.
The first time I went for lunch with co-workers. Given that this is a very busy place during lunch, the line was understandably long but we decided to wait it out. Although we understood that it would take a longer time to order, it seemed that the cashiers/servers were operating very slowly, chatting and not preparing the take out bags which further delayed the process. Altogether it took 30-40 minutes to order and get our lunches. Since I work in the financial district and often eat out for lunch, this is a ridiculous amount of time to get your food. They also did not provide my food in take-out bag even though I specified take-out while ordering.
The second time I went for a quick take-out dinner, hoping the service would improve. The food also took a long time after ordering despite the restaurant being empty, but I was mostly disappointed because they did not give me the sides that I had ordered, which I only realized when I got home. It seemed as though my order was placed wrong every time I came to Little Fin.
As I said the fish is fresh and well prepared. Personally I am not a fan of the sides (the soba noodles are cold and hard) and the prices are higher than average. After my experiences here, I will not be visiting Little Fin anytime soon.