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  • First the good--The food at Hal's is outstanding--love love love the food! It's delicious and they give you really nice portions. The pepperoni rolls are soooo good and the Italian hoagie, meatloaf cupcakes and strawberry chicken salad are all amazing! It's a cool atmosphere and the outdoor seating area is lovely! The servers are all young and sweet. However, the service leaves a lot to be desired. I should say, I have been there with just my husband and we were served quickly, got our food and drinks in a reasonable amount of time but every single time I have gone with a group (or 6 or larger), the service is seriously lacking. It takes forever to get refills or more beers/drinks, etc. and our food took so long to come out. In fact, our waitress was MIA so long that we wrote our orders down and handed it to her once we finally caught sight of her again. She was running around like crazy so maybe someone called off or they were short handed so not her fault but I think the management should step up and help out or DO SOMETHING! Or even if she explained what was going on, that would have been appreciated. The saving grace is that the food is fantastic but I'm not so sure it's worth the wait any longer. I may be back for drinks or if I go with a group, maybe we should ask to be seated in groups of four to up our chances of getting out of there in less than 2 hours! And I would never chance going there for dinner if we had plans after (like a movie or concert because chances are we would miss most of it!) I think I may just go to Rum Runners or Seibs in the meantime if I have the choice again. Or until the service has improved. Unfortunately, many of my friends have had the same experience as well.
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