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  • My family came here Saturday for the Willy Wonka Chocolate Experience- what a joke! Upon entering the main room to pay, the cost was $9/person. For $9, I am expecting the kids are going to receive chocolate, see oompa loompas, and have a fun, interactive experience. I was wrong. There were about 30 people crammed into the main room, paying. Charlie and the Chocolate Factory was playing, but there was no volume. There were two tiny table for kids to decorate bags, with adult scissors sitting on each- real safe. Needless to say, the kids were shuffled from the room, never being told or allowed to decorate their bag. Half the kids didn't even know to grab a bag as there was no direction! The tour guide, "Wonka", spoke so softly we could barely hear him as he shuffled us through unkempt rooms. There was nothing resembling the Chocolate Factory. We arrived at a "boat" and he tried to cram everyone into it- clearly this was not happening and it just appeared to be so unorganized and not thought through properly. We meandered our way through this nonsense to the bubble room- where the kids just blew bubbles. Wonka left us to go start another tour and we found ourselves in a gym being told to melt marshmallows in a microwave on a coffee filter and eat it. WHAT?? I am not kidding. These people are clueless. That was the first experience. The second was to put two pieces of candy in a cup, pour soda on it, and see if it is acidic. Ok, except there were about 30 kids and one worker- not a good ratio. It goes on and on. In the end, the only candy given was a package of Smarties and a piece of gum. Why did they even need the bag? Where were the oompa loompas and chocolate?? The only chocolate I saw was a drawing of a chocolate fountain. For $9/person, you can surely do better than that. The whole thing took less than 1/2 hour. We complained and were reluctantly given our money back. This was a joke- do not take your kids here.
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