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  • First time here and it will be the last because of the customer service provided by our server Kenie. The food was good and the atmosphere was nice but probably would have enjoyed the experience if there was better customer service from Kenie. During the visit Kenie constantly rolled her eyes at us, would sigh, presenting with horrible body language and got really nasty when asking for her to take away some trash from the table. We were sitting right next to the server station and Kenie was complaining to another server that we were waiting for another member of our party. Completely unacceptable. Things got even better when the other members of my party tried to pay and leave. When we were at the register, Kenie flat out lied and told another server we were sitting at her table for three hours. Lets do some math. We were seated at 0936am, walked up to the register at 1051am. That is 1 hour and 15 minutes. Not 3 hours. I was so furious over the experience, I asked to speak to the manager. He was nice and apologetic about the experience. He offered free meal next time back and said he wished he knew about it as it happened. I told him it was really busy and tried to pass the behavior of Kenie off as being really busy, then he told me that they only work 4 tables. I guess we weren't eating fast enough for her liking. Actually contacted the cooperate office about this issue and will be waiting for a call back.
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