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  • Since we used Yelp to find this restaurant, thought it only fair to provide a review. We arrived in Phoenix today and looked on Yelp for nearby sushi (our go to meal when traveling). We are staying near the university in Tempe so hoped to get away a bit. We saw the reviews and location in Scottsdale for Bei so headed there for dinner. We had a 7 PM reservation (made this afternoon) and were taken directly to our table and greeted almost immediately by our waiter. While the restaurant seemed full and there were some people waiting, they seemed well staffed. Our waiter brought our water and drinks fairly quickly and then took our dinner order. We ordered edamame as well as a sashimi sampler and a couple of rolls and were off to a good start. We got rice and some kind of sauce fairly quickly that we were told was for the sashimi and then didn't see our first order of food (the sashimi) until we were there for at least another 20 minutes. We were surprised the edamame wasn't served sooner but assume our waiter forgot. It did eventually arrive and was hot and flavorful. The sashimi platter was served by a different waitress who dropped it off at the table without saying a word, almost walking away as she brought it before we could even ask her to maybe explain the dish a bit. She also happened to bring out the two rolls we ordered and same story. We weren't sure if she was just having a bad night or was always like that so we mentioned her affect to our waiter who then sent the manager. When it comes to sushi and the work the chefs do to prepare, it would seem the presentation of the dish is at least a part of the experience and she clearly hadn't gotten the message. He was extremely apologetic and said he would speak to the waitress. He came by several times again to apologize and actually took 10% off the total for the late food and sporadic service. We did notice the waitress was more interactive with other tables later so assume she took her managers advice. The food was better than average when it arrived so that combined with the managers efforts to recover from poor service rate Bei 4 stars. FYI, did comment the restaurant was loud, mainly due to a woman at the table next to us who had an abnormally loud laugh.
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