I'd only ever taken my lab mix to the groomer at our vet to get his nails trimmed or Petsmart. He's a real difficult dude to get bathed and his slick Labrador coat is surprisingly thick. All and all bathing him is a struggle at home.
I decided to take him to Millie and it was such a good decision. He was pretty unhappy about getting groomed, but Millie kept a positive attitude and kept him calm. She kept emphasizing that this first visit would be our most difficult visit because it was all new to him and that the goal was to keep it as pleasant as possible so that he would happily return and they would establish trust. Talk about the right kind of attitude for a nervous dog owner to hear when she is seeing her (70lb) baby try to run from the blow dryer. I was anxious that he would be too much for her to handle, not the case. The is as clean as he has ever been, snout to tail. I'm so happy.