Honestly, best place ever !!!! I've been getting my hair done at Jay-Rua for two years now and there is no way I will let anyone else touch my hair but them lol I've gotten my hair done by Tim and Brenda; both of them are amazing and answer any questions or concerns you have. It took me, I want to say around 5 sessions to get where I am now. But for every session I got, my hair was beautiful and the goal that I wanted was above my expectations. One key to remember is be patient, it does take time to get the color you want. At the end it's worth it ! I get compliments on the daily about my hair and I let them know who I go to Another thing that I love about this place, is if the stylist you want is booked on a date you want or for the week you want, they will call you to let you know if there are any openings or last minute cancellations !