As a business owner this is not acceptable !YOU can clearly see how badly these look! I wouldn't recommend this to anyone ! An acceptable response would be lets FIX the horrendous nail job ! Honestly i liked the color of the nails and i noticed how sloppy uneven and bad it was when i got into the light. I was in a hurry and on my way to WORK after sitting there for 2 hours how bad it really was . I don't appreciate the way they turned out if you would like to make it right than i would GLADLY ACCEPT.