I have come into this location before to have packages shipped and have had a mediocre experience. They simply helped me ship the item, the lines were kind of long, but what can you expect? It's in a busy area etc.
Tonight though I just left and a young man (didn't catch his name, he had gauges in his ears) went above and beyond to help me. I came in right before closing thinking I could print some posters off for my recital by myself and get in and out without bothering any employees. I frequently close at my place of work and know how annoying it is when people come in right at closing. I was unfamiliar with the technology at this location though and couldn't print off the posters. When I went to get help from the man at the counter he stayed almost 20 MINUTES after closing to print off my posters for me. And he wasn't rushing me or anything. He gave me different paper options etc. I can't believe how much he went out of his way to help me. I will definitely be calling his manager to tell them what a great employee they have.