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| - Disclaimer: this review is solely based on my experience(s) and opinions.
When I moved in on Jan 2017, I fell in love with this place. I also fell in love with my neighbors (who are ALL great and respectful...genuinely awesome people) it is now Nov 2017 and I am choosing to not renew my lease. Unfortunately, that decision was made many, many months ago.
Lets start with the pros:
x Proximity to 485, it is so easy to get to anywhere in Charlotte in 20 mins. I mean, you name it.. You can get there with ease
x Outlet mall is literally directly across from you.
x They have their own dog park - which is a huge deal to me
x They have a pretty great dog spa, car washing port and nice pool with cabanas
x They occasionally host events for the residents
x No parking permit required and usually there is space for cars
x My favorite thing: the many, many different apartment layouts you can choose from. Oh! And taking advantage of the walking trails built into the Berewick community next door.
Now for the reasons I won't be renewing:
x Meagan is one of the most disrespectful employees ever. She never says hi when I pass her in the halls and I had a stupid experience with her that I will never, ever forget
x Management is a lost cause. With the exception of Sonja and Thomas, it is run like total amateurs
x Ask them when they will get one of the computers fixed. When I asked about printer not working due to no ink, they told me "I think you can try it in B&W... If not, if idk" what??
x They totally messed up the ledger on their end, wrote a nasty letter on everyone's door that they had 24 hours to pay up or be evicted (None other than Meagan's letter..)
x Very minimal communication for many maintenance tickets I open. Actually, minimal communication all around. Many times I have had tickets closed and "resolved" but nothing was done and I was never explained anything. Although I am happy they have more maintenance staff now, you can clearly see that Thomas runs the ship and couldn't do it alone
x Had to ask 3x for them to turn on the dog fountain during hot days. It still doesn't work efficiently so we all bought water bowels and still use them to this day
x Thank you residents for allowing your dog to poop in the dog park and being so damn lazy to grab a poop bag 2 ft away to clean it up
x Literally no soundproofing floors. Only live here if you are going to be on the top most floor. Worst I have EVER experienced
x When I asked for the "form" to give them my 60 day notice, I was told to just email them. No reply back, no date set for a walk through. Nada.
x They accept all walks of life here. I had to call a disturbance because I heard a older lady yell, "I will F*** you up" to a child. I also witnessed 2 women fist fighting in the hallway. Hallways reek of weed. Trash everywhere on the stairs. A residents friend was stealing cellphones from neighbors. Oh, recently 5 trucks were broken into.. Did management notify residents at all? Nope. Sure makes me feel safe and sound. I don't walk my dog at night anymore
x They had a "community" meeting one time and a resident had to take notes for them because management was not prepared adequately
x You pay for waste management.. but they don't recycle. At all. You pay the same amount as other "luxury" apartments but don't get the same benefit or treatment
So yeah... That sums it up. I had great hope for this place but they have let me down at every turn. Feel free to email me for pictures, videos and more detailed explanations if needed on my experiences listed above
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