George, their tech was out here yesterday to diagnose my GE Monogram built in refrigerator/freezer dying on our family after 7 years since new. He correctly I will add stated it was the Inverter unit which controls the Compressor functionality. He returned today and installed the part in less time than my writing this review. Highly professional, friendly, and also spoke highly of his company he works for. Truly a good company as well as an employee deserving of this review. I was hesitant at first reading other reviews, but in our case, service worth praise......Thank you George and Fidelity appliances.