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  • WORST. 'FAST FOOD'. EXPERIENCE. EVER. PLEASE NOTE: Below is an update, and took place a few hours after I wrote initial review. FURTHER NOTE: '1 Star' was the lowest rating that could be given. 'Yelp' needs to develop a 'negative number', or 'negative star' system. '1 Star' is far too generous for this place. The 'new' stunningly 'bad experience' is identified at bottom of this page. The owner of this place must have 'rocks in his head'. I strongly recommend that all people who are considering dining at this Schlotzsky's avoid doing so. Possibly other locations are more professionally run. Please read my review, as well as the reviews of others. The negative reviews posted reflect my own experience. Everything that follows is true and accurate. I will be asking Schlotzsky's corporate office, and/or regional/district manager to review available video of this experience, and owner's behaviors. Review of video(s) should confirm the accuracy of what I am writing. This includes that I will make a one-time offer to meet with the above 'corporate person' to identify what, if any, questions they have for me and to confirm the accuracy of the information provided-- once the video footage has been reviewed by them. Additionally, do not take 'my word', solely, regarding this Schlotzsky's location. I reviewed other 'reviews' of this particular location. In regards to the above, the negative reviews are too negative and too specific. There is something going on at this place that I cannot put my finger on (although, I am not going to expend too much energy attempting to figure this out). Possibly owner is suffering from a detrimental form of mental illness (Bi-polar I or II? Diagnosed? Not diagnosed?). Odd and unusual behaviors on his part, to state/write the least. This is a very simple business (compared to other businesses, and my former businesses), and the reviews of this place (the negative/harsh ones) are just too harsh; but, I believe they may very well be accurate. Please note the following. Again, original review is at top of page, with supplemental/secondary review at bottom. REVIEW #1: My Experience at Schlotzsky's, in Mesa, Arizona, on 'Customer Appreciation Day', on December 9, 2017 The following was my experience at Schlotzsky's, in Mesa, Arizona, on December 9, 2017-- also, this was Schlotzsky's 'Customer Appreciation' Day. I thought this was the first ever 'on-line' review I had done. Turns out a few years ago, I had completed a review, strongly complimenting my experiences with an auto repair shop. This review is not meant as a 'compliment'. Far from it. Again, please note all of the following. I am a retired attorney; retired psychologist; and retired consultant in high conflict divorce and custody cases involving individuals with Narcissist Personality Disorder (NPD). I also have a number of other professional credentials and certifications, and I have fulfilled a number of other professional roles during my career; and, I am a former member of The American Psychological Association, as well as having previously been a member of a number of other professional organizations/associations. Currently, I am house-sitting/dog-sitting in Chandler, Arizona, for the past couple of months, for a friend, and former tenant of mine, who is a professor at ASU, and presently on sabbatical. I recently 'discovered' Schlotzsky's, as they are 'few and far between', and just north of Chandler, and on Country Club Dr. at Juanita. I spent years working from home in regards to my consulting business, and I frequently ventured to local business establishments to 'get out of the house', get some food, get a drink, or whatever, tip very well and work. Living and working from home can make a person a 'little stir-crazy', staring at the same four walls. Currently, and this is relevant to this review, I am working '24/7' on a number of motions for some court proceedings myself and another individual are pursuing. It is pretty much all I am doing right now with my life. I have never had an experience like the following. Not kidding. Never. I have eaten at Schlotzsky's a number of times over the past few days, including three (3) times the other day; twice yesterday; and, no kidding, twice today, between the approximate hours of 10 am, and 3 pm. I am a little over 6', and approximately 195 pounds, but have a really big appetite. Again, I arrived at Schlotzsky's around 10 am this morning (12/9/2017), as the line for Customer Appreciation Day was dwindling. Upon my arrival at Schlotzsky's I began to work on a court-related document/petition for a colleague and some court proceedings. Again, I placed two (2) separate orders at Schlotzsky's, today, while I diligently worked on some materials for a colleague, and a project he/we are working on. After I placed my second (2nd) order, and before it arrived at my table, the owner/manager of establish
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